Shipping & Returns

Delivery

When will I get my order?

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time
depends on your location, but can be estimated as follows:
● USA: 3–4 business days
● Europe: 6–8 business days
● Australia: 2–14 business days
● Japan: 4–8 business days
● International: 10–20 business days

Returns

What’s your return policy?
We don’t offer returns and exchanges, but if there’s something wrong with your order, please let
us know by contacting us at support@ademan.art!

Do you offer refunds?
Refunds are only offered to customers that receive the wrong items or damaged items. If any of
these apply, please contact us at support@ademan.art with photos of wrong/damaged
items and we’ll sort that out for you.

Can I exchange an item for a different size/color?
At this time, we don’t offer exchanges.

Though rare, it’s possible that an item you ordered was mislabeled. If that’s the case, please let
us know at support@ademan.art within a week after receiving your order. Include your
order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!